Southborough Lane Surgery
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HOW DO I....
OBTAIN A REPEAT PRESCRIPTION?

Repeat prescriptions are issued at the doctor’s discretion and are normally for patients on long-term treatment. You will be issued with a computerised repeat request form attached to your prescription. Please use this form to request your next prescription by marking against the items you require and indicate if you wish your prescription to go directly to one of the named chemists. Repeat request forms being delivered to the surgery should be put through the letterbox on the front door unless you have a query to make at reception. You may post your request, enclosing a stamped, self-addressed envelope if you wish us to post it back to you. Please allow at least two complete working days for all requests to be processed, making allowances for weekends and public holidays.

Repeat dispensing is available at the doctor's discretion for certain medications and allows prescriptions to be issued in advance. Please ask at reception for more information.

Requests for repeat prescriptions are not taken over the telephone as mistakes can be made.

Free Prescriptions

The following patients are entitled to free prescriptions on the NHS:

  • Patients 60 years of age and above

  • Patients under 16 years of age

  • Patients under 19 years in full-time education

  • Patients on income support or family credit

  • Women who are pregnant or have had a baby in the last 12 months

  • Patients undergoing treatment for cancer, including for the effects of cancer or the effects of current or previous cancer treatment.

  • Patients suffering from one of the following conditions:

    Epilepsy requiring continuous anti-convulsant treatment

    Diabetes, Diabetes Insipidus

    Hypothyroidism, Hypoparathyroidism

    Addison’s Disease

    Myasthenia Gravis

    A continuing physical disability which prevents you from leaving home without the help of another person

Please ask at reception for the appropriate exemption form. When you have completed the patient’s section return it to reception so the doctor can sign it and send it to the Prescriptions Pricing Authority.

Prescription "Season Ticket"

If you need a number of medications on a frequent basis and are not entitled to free prescriptions you may save money by buying a “season ticket”.

Ask at reception for the appropriate form.