Prescriptions

Repeat prescriptions are medications which appear on the reverse of your prescription which your doctor would like you to continue on a regular basis. Please allow a minimum of 72 hours’ notice for your prescription to be processed allowing for weekends and Bank Holidays.

How to Request a Repeat Prescription

Repeat prescriptions may be ordered in several ways:

Online

You can order your repeat prescriptions via NHS App or Patient Access on a computer, iPad or a phone app. The surgery will give you a log in and password to access this.

NHS App

Patient Access

In Person

Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop it into the surgery. Please do not order any medications you do not need.

Post

If a stamped addressed envelope is supplied, your prescription can be returned via Royal Mail. Find our postal address.

Non-urgent advice: Please Note

We do not take prescription requests over the phone unless the patient is housebound, so please do not phone the surgery if you are need of medication.


Electronic Prescription Service

GP online services allow you to access a range of services via your computer or mobile.

Once you have signed up, you will be able to:

  • Book or cancel appointments online with a GP or nurse
  • Renew or order repeat prescriptions online
  • View parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free. Everyone who is registered with a GP can have access to their practice’s online services.

How can I start using GP online services?

Follow the steps below to sign up for GP online services:

  1. Tell your GP practice that you would like to start using their online services
  2. A member of the practice will then ask you to fill in a short registration form
  3. You will have to provide photo ID and proof of address. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record
  4. Once you have signed up, you will receive your unique username and password and a link to where you can log in

Find your GP

How can I find out what online services my GP practice offers?

The services available to you will depend on the online system your GP practice uses. You can ask your practice what services they offer when you sign up or check on this website. Simply look up your GP practice using the services near you facility at the top of this page. Each available service is listed under “online facilities” on the “overview” and “facilities” pages of the GP profile (see example image).

The online system used by your GP also determines whether you can access any additional NHS-approved online service and apps. To find out more about these additional services, please check with your GP practice or have a look at the list below. More services and apps will be added to the list as they become available.

I’m not good with the internet – where can I get help?

There are a number of different services for people who need internet training such as UK online centres. Others are provided by local authorities, colleges and charities. The best place to start would be your local library.

Get tips on this website to help you become a more confident internet user, including how to keep yourself and others safe online.


Repeat dispensing

If you take regular, repeat medication that doesn’t change frequently, you may be eligible for the NHS repeat dispensing service.