Alert: New Appointment Triage System starting later this year


See news item in regard to new appointment system

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Southborough Lane Surgery

Committed to providing you with the best possible care.

Welcome to the Practice

In order to provide the right care at the right time, all GP practices are changing how they work.

In a GP practice you will now find a wider team of specialists and professionals working together to help and care for you.

The larger practice team is designed to best manage the very busy workload and the range of health needs that people have.

You may get referred to the most appropriate member of the team to provide the support you need.

Find out more


111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Local and NHS services


Latest News

Pharmacy First Service

Starting Wednesday 31/01/2024, a new national NHS service provided by community pharmacists called PHARMACY FIRST has been launched…

Where to go when you feel Unwell

Use an urgent treatment centre when advised to by NHS 111. If you go there with a minor or ongoing condition that can be dealt with by your GP, pharmacist, or other community service, you may be redirected back to those services for your care. This is so urgent treatment staff can focus on treating those with more serious conditions.

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